One of my close friends was the newly hired CEO of a F200 company – a distributor of industrial products. Customers were king and the unwritten rules of the industry at that time were to say “yes” to customer requests for special handling, inspection, or packaging, even if it degraded product quality or violate the […]
Tuesday, July 24, 2012
Comments Off on Inside the CEO — Insights
Inside the CEO – Insights into Negotiating with Customer One of my clients who is a global service provider described a negotiation he just had with a long-standing customer who is experiencing financial difficulties. These difficulties potentially represent an opportunity for my client to take the relationship to a new level (co-investment in a project? […]
Wednesday, July 18, 2012
Comments Off on Small Business Owner As Strategist
Small Business Owner as Strategist Small business may be the job engine of the economy, but owners are not always accorded the respect they deserve. Take the idea that they are tactical and not very good at strategy. Here is a reminder that many are as good or better than their large corporation counterparts at […]
Monday, July 9, 2012
Comments Off on Are you an entrepreneur under stress? Work for one? Lessons from Scuba Diving.
ARE YOU AN ENTREPRENEUR UNDER STRESS? DO YOU WORK FOR ONE? LESSONS FROM SCUBA DIVING Let’s first stipulate that emotions sometimes are crucial to actions under duress – for example if someone is shooting at you. Then fight or flight responses are appropriately triggered by emotions. The rest of the time there are lessons of […]
Countless more ordinary people of equal talent never developed the leadership core required to run the show. Why not?
Monday, July 30, 2012
Comments Off on CEO’s Story: Integrity Not For Sale