THE CHALLENGE A huge transition is under way in how customers buy products and services. The customer landscape is shifting from inside-out (company to prospect) to outside-in (knowledgeable buyer seeks satisfaction). It will require major transformations of organizations, cost structures, accounting and more. BACKDROP Most of my clients are “old school,” regardless of age. In […]
Friday, November 21, 2008
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Successful fund-raising in this awful time requires re-thinking some basics. Yesterday, I emceed a workshop of 35 Executive Directors and Board chairs of not for profits as part of the pro bono activities of Harvard Community Partners of CT. The topic was Mission Statement: Tying Mission to Performance. Pairs (an E.D. and a Board member) […]
Countless more ordinary people of equal talent never developed the leadership core required to run the show. Why not?
Thursday, February 20, 2014
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