Tag Archive | "customer relationships"

Inside the CEO — Insights

Tuesday, July 24, 2012

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Inside the CEO – Insights into Negotiating with Customer One of my clients who is a global service provider described a negotiation he just had with a long-standing customer who is experiencing financial difficulties. These difficulties potentially represent an opportunity for my client to take the relationship to a new level (co-investment in a project? […]

What Made jack welch JACK WELCH

How Ordinary People Become
Extraordinary Leaders

by Stephen H. Baum (Random House)

Most leaders of American companies started out as ordinary people. What prepared them for the top job?

Countless more ordinary people of equal talent never developed the leadership core required to run the show. Why not?

"Lessons for life about the core leadership traits of character, risk taking decisiveness and the ability to engage and inspire followers."
--Jim Clifton, CEO, The Gallup Organization

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