THE CHALLENGE A huge transition is under way in how customers buy products and services. The customer landscape is shifting from inside-out (company to prospect) to outside-in (knowledgeable buyer seeks satisfaction). It will require major transformations of organizations, cost structures, accounting and more. BACKDROP Most of my clients are “old school,” regardless of age. In […]
Thursday, December 5, 2013
Comments Off on CULTURE: FUEL FOR GROWTH OR POISON IN THE WELL? CASE HISTORIES
YOU ALREADY ARE AN EXPERT IN CULTURE, RIGHT? It is no surprise to most leaders that culture matters. Yet in the pursuit of account wins and profits it seems to get lost repeatedly. Since no business can thrive that stays exactly the same, there is always change going on. And how the leader creates and […]
Monday, September 2, 2013
Comments Off on GOOD CEOS ASK THE RIGHT QUESTIONS…DO YOU?
THE BOTTOM LINE Questions can be more important than answers. Good CEOs know this. Among the questions: “What don’t I know that could kill me?” And “Am I pushing too hard or not hard enough?” BUILT INTO MUSCLE MEMORY It is NOT that they do it every day, just periodically. Good CEOs challenge their own […]
Tuesday, August 20, 2013
Comments Off on HIGH STAKES PERSONNEL MOVE BY CEO
High Stakes Personnel Move By CEO SOUND BITE Even my best CEO clients forget that ten minutes prep for a phone call is just as important as prep for a meeting when there are high stakes. There is an art to concise prep. THE SITUATION This week, one of my long-standing clients sent me reading […]
Countless more ordinary people of equal talent never developed the leadership core required to run the show. Why not?
Thursday, February 20, 2014
Comments Off on Old School CEO: Do you get it? A Tsunami is Coming!