Inside the CEO – Insights into Negotiating with Customer One of my clients who is a global service provider described a negotiation he just had with a long-standing customer who is experiencing financial difficulties. These difficulties potentially represent an opportunity for my client to take the relationship to a new level (co-investment in a project? […]
Small Business Owner as Strategist Small business may be the job engine of the economy, but owners are not always accorded the respect they deserve. Take the idea that they are tactical and not very good at strategy. Here is a reminder that many are as good or better than their large corporation counterparts at […]
ARE YOU AN ENTREPRENEUR UNDER STRESS? DO YOU WORK FOR ONE? LESSONS FROM SCUBA DIVING Let’s first stipulate that emotions sometimes are crucial to actions under duress – for example if someone is shooting at you. Then fight or flight responses are appropriately triggered by emotions. The rest of the time there are lessons of […]
How The Best CEOs See Others One of last week’s working sessions was not the first time a client lamented instances when things did not work out as he wanted. We conducted a sort of instant replay to understand behaviors, dynamics and outcome. As usual, I learned from the conversation and reflected on patterns from […]
Tuesday, July 24, 2012
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